Turn WhatsApp into your strongest channel
We build custom integrations with the WhatsApp Business API and, as a Meta Tech Provider, support you with any feature you want to develop on your WABA.
What does WhatsApp Business API solve?
-
Need: Customers write on WhatsApp, replies are slow
An account run from a single phone gets stuck at peak times.
Solution: A multi-user, automated WhatsApp Business API setup connected to your systems.
-
Need: Notifications are sent manually
Order, shipment and appointment updates fall through the cracks.
Solution: Event-based automatic notifications with approved template messages.
-
Need: WhatsApp data is disconnected
Conversations are not reflected in the CRM or order system.
Solution: Two-way integration links every message to the right customer record.
Key capabilities
WABA setup and approvals
End-to-end management of Meta business account, number and template approvals.
Ordering on WhatsApp
Ordering from the chat with catalogue, list and button messages.
Appointments and reminders
Appointment booking and automatic reminders for clinics and services.
AI assistant
An AI agent that answers FAQs and takes orders and requests.
Bulk and event-based notifications
Campaigns, order status and payment reminders.
Custom developments
Flows and integrations on WABA built for your business.
How we work
Account and approval
Meta business verification, number and WABA setup.
Flow design
Design of ordering, appointment or support scenarios.
Integration
Connection with your order, CRM and other systems.
Go-live and measurement
Launch, message and conversion reports.
What is the WhatsApp Business API?
The WhatsApp Business API (WhatsApp Business Platform) is the official infrastructure that lets medium and large businesses connect WhatsApp to their own systems and use it in an automated, multi-user way. Unlike the standard WhatsApp Business app, it supports multiple agents, automation, approved template messages and system integrations.
What we offer as a Meta Tech Provider
As a Meta Tech Provider, Birebirsoft connects businesses' WhatsApp Business Accounts (WABA) to the platform and builds custom solutions on them. We automate your ordering, appointment, notification and support processes on WhatsApp and combine them with our order automation and AI assistants.
Frequently asked questions
Can we use our existing WhatsApp number?
Yes, under suitable conditions your existing number can be migrated to the WhatsApp Business Platform. We assess this together before setup.
Is there a fee per message?
Meta's conversation-based pricing applies on the WhatsApp Business Platform. We share a cost estimate for your scenario at the start of the project.
Let's talk about your project together
If you would like to hear about our projects or tell us about yours, we are just a phone call or a contact form away.
Our other areas of expertise
Order Automation and IVR
End-to-end order management that automatically routes orders from phone, mobile, WhatsApp and marketplaces to the right branch and courier.
Full Field Automation
Manage your couriers, field sales and service teams from one platform with task assignment, routes, live location and reports.
Mobile App Development
Give your customers an ordering, tracking and loyalty experience with iOS and Android apps built for your brand.
Custom Software Development
For processes that off-the-shelf packages can't cover, we build web-based software that fits your business one-to-one.
Map and Address-Based Solutions
Speed up your deliveries with map-based zoning, smart address finding and location analytics.
AI-Powered Projects
From virtual assistants that take orders to smart forecasting, AI solutions that add real value to your processes.
Personnel Attendance Control System (PDKS)
PDKS solutions that track staff check-ins at hospitals and large enterprises, integrated with hospital information systems (HBYS) and HR applications.
Dictation and AI Speech Analysis
An assistant that places the doctor's dictated case review into the report page in hospitals and imaging centres, using speech recognition AI agents.