We listen to your challenges, value your ideas and build software that fits your business one-to-one. We turn the customer–vendor relationship into a long-term solution partnership.
Birebirsoft is a software company founded in 2017 that actively serves dozens of organisations. With its order tracking automation, it provides IVR-powered order automation to thousands of water and LPG dealers and is one of the first pioneers of its industry.
Read our storyWe share our ideas to solve your problems and value the ideas you bring.
We turn the customer–vendor relationship into a partnership walking towards the same goal.
In every organisation we work with, we aim to become an inseparable part of the operation.
From AI to cloud infrastructure, we adopt new technologies as far as they add value to your business.
From the field to headquarters, from the call to the delivery, we build cloud-based, scalable and tailor-made solutions for every layer of your operation.
End-to-end order management that automatically routes orders from phone, mobile, WhatsApp and marketplaces to the right branch and courier.
Manage your couriers, field sales and service teams from one platform with task assignment, routes, live location and reports.
Give your customers an ordering, tracking and loyalty experience with iOS and Android apps built for your brand.
For processes that off-the-shelf packages can't cover, we build web-based software that fits your business one-to-one.
Speed up your deliveries with map-based zoning, smart address finding and location analytics.
From virtual assistants that take orders to smart forecasting, AI solutions that add real value to your processes.
WhatsApp Business API integrations and custom WABA development as a Meta Tech Provider.
PDKS solutions that track staff check-ins at hospitals and large enterprises, integrated with hospital information systems (HBYS) and HR applications.
An assistant that places the doctor's dictated case review into the report page in hospitals and imaging centres, using speech recognition AI agents.
Whatever the channel, the caller is recognised by their number.
0532 ••• •• 27 recognised, saved address: Atakent
The address is found on the map and falls into the right zone.
41.0264 / 29.1203, Ümraniye-3 zone
It reaches the right dealer within seconds, by zone and stock.
Sent to the Atakent dealer, 46 jugs in stock
The nearest courier is assigned and tracked live.
Courier Mert assigned, 1.2 km away
The customer is notified and everything is reported instantly.
Delivered, SMS sent to the customer, logged in the report
Order #10422 × 19 L water jugs, Ümraniye / Atakent
Marketplace orders enter the same flow and are managed from a single screen.
As a Meta Tech Provider, we connect your business to the WhatsApp Business Platform and support every feature you want to develop on your WABA. From orders to appointments, campaigns to support lines, meet your customers on the channel they use most.
Meta Tech ProviderWhatsApp Business Platform
The customer orders by message, the order lands in your ERP and the courier's location shows up in the chat.
An approved template goes out the day before; the customer confirms or reschedules with one tap.
Opted-in customers get a targeted offer, and one tap takes them straight to ordering.
An AI-powered assistant answers questions instantly and pulls the invoice from your system.
Mobile ordering and tracking
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Mobile app and order tracking infrastructure for Hamidiye Kaynak Suları that takes glass bottle and water jug orders in a single tap.
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Branch detection software
Branch detection and dealer management software for Ercan Burger that automatically determines the right branch from the order address.
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Hundreds of thousands of orders run through it every day.
No installation. Any device, anywhere.
Redundant servers; no downtime, even at peak hours.
Encrypted connections, role-based access, KVKK compliance.
ERP, CRM, telephony and marketplaces via REST API and webhooks.
Your data is backed up regularly.
Web panel, iOS and Android apps.
Our core areas of expertise are order automation and IVR, full field automation, mobile app development, custom software development, map and address-based solutions, AI-powered projects and WhatsApp Business API integrations.
When a customer calls your dealer, the system recognises the number and finds the saved address and last order. The order is taken via the IVR menu or the operator screen and is automatically sent to the right dealer and courier based on the address.
Yes. We connect to your telephony, ERP, CRM, accounting and marketplace systems via APIs and webhooks, and we build custom integrations where needed.
As a technology provider authorised by Meta, we can connect your business to the WhatsApp Business Platform and build custom features on your WABA account.
We listen to your needs first. Then we define the scope and roadmap together and start building in small, measurable steps. Just call us or fill in the form.
If you would like to hear about our projects or tell us about yours, we are just a phone call or a contact form away.
